Sign in Benefits

 Points and Benefits

Earn points when you sign up for tech support or register a warranty-covered product.

  • Points System: Each point counts toward receiving a free gift valued at up to $48.00 (terms and conditions apply, including a cycle of three consecutive months). Accumulate more points to qualify for higher-value gifts.
  • Maximize Your Benefits: Extend your coverage to increase your points and enjoy greater rewards. Each fee includes warranty coverage for one registered item. For details about eligible items or to add more items to your warranty, refer to the warranty item list or contact customer service.

Coverage Includes:

  • Urgent troubleshooting support
  • In-person repairs
  • Item replacement (subject to applicable terms)

Explore more free items and benefits at store.fimitech.com.

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Another way to earn points is by purchasing supported items from Dawnzi.com store. These items are recommended by fellow customers and reviewed by our technical team. Each item includes its own warranty support when purchased and earns point credits for future free items.

Earn additional points by recommending FIMITECH membership to friends and signing them up.

With FIMITECH membership coverage extending beyond technology devices, our team and partnered technicians offer the best services in installation and home improvement. These services also qualify for earning free products and services (see supported items in the home collection).

For more information, please reach out to customer service or review the participation and warranty rules on our website.

 

Pricing List

At Fimitech, we aim to solve your tech problems in the fastest way possible. Here's a breakdown of our pricing plans, including enterprise options for businesses requiring consulting and tailored support.

Free Plan (Limited Use)

  • Price: $0
  • Features:
    • Limited Support: Access to basic troubleshooting guides and FAQs.
    • One-Time Use Pass: Available for immediate help when needed.
    • Guided Assistance: Refer to our How We Work section for a detailed guide on how to contact us and connect with our support team.
  • Perfect For: Individuals who need occasional tech support or wish to try out our services.

We’re here to ensure you get the help you need, whether it’s through self-service resources or expert assistance.

Device Warranty Registration Plan  (Recommended)

  • Starting Price: $34.99 (at the time of purchase or register anytime later).

Features:

  1. Device-Specific Support:

    • Faster problem resolution with your device details pre-registered in our system.

  2. Proactive Maintenance:

    • Receive updates, firmware upgrades, and maintenance reminders to keep your device running smoothly.

  3. Priority Assistance:

    • Gain access to priority service with experts equipped to handle registered devices efficiently.

Why Register:

  • Simplifies troubleshooting by providing instant access to device history and details.
  • Ensures your device stays in optimal condition through regular updates and maintenance.

Register your device today to enjoy seamless support and peace of mind!

One-Use Pass (Immediate Assistance)

  • Price: $21.88 per session
  • Features:
    • On-Demand Support: Direct access to a service agent for one-on-one assistance.
    • No Registration Required: Get help even for unregistered devices.
    • Wide Coverage: Our experts handle a vast range of tech products and issues.
  • Ideal For: Users seeking quick solutions for a specific problem.

Enterprise Plan (Tailored for Businesses)

  • Price: customized based on consultation.
  • Features:
    • Dedicated Consulting: Work with our team to develop solutions tailored to your business needs.
    • Comprehensive Device Support: Register and maintain all company devices for streamlined management.
    • Priority Response: Guaranteed fast response times with high-priority issue resolution.
    • Employee Support: Provide your team with reliable tech assistance whenever needed.
    • Custom Integration: Tailor services and solutions to match your organization’s workflow.
  • How It Works:
    1. Initial Consultation: Discuss your business needs and challenges with our consultants.
    2. Customized Proposal: Receive a detailed plan and pricing based on your requirements.
    3. Ongoing Support: Enjoy seamless tech management and proactive support for your enterprise.
  • Perfect For: Businesses looking for reliable, scalable tech support solutions.

Steps to Get Started

  1. Explore Our Process: Check out the "How We Work" section to see how we resolve issues quickly and efficiently.
  2. Register Devices: Streamline support for your devices by registering them at the time of purchase or anytime later.
  3. Select a Plan: Choose the plan that best fits your needs, whether it’s individual support or enterprise solutions.
  4. Schedule a Consultation (Enterprise Plan Only): Contact us to discuss your business needs and get a personalized proposal.

We’re here to make your tech life easier, whether you’re an individual user or a growing business. Reach out today and let us know how we can help!

 

 

Account Disclaimer
Effective Date: 1/16/25

Fimitech values its users and strives to provide exclusive benefits, including free or discounted products. By participating in our program, you agree to the following terms and conditions:

Eligibility

  • Free or discounted products are available only to active users with an account that meets the program criteria.
  • Users must comply with all terms outlined in this agreement to remain eligible for benefits.

Product Availability

  • Free and discounted products are subject to availability.
  • Fimitech reserves the right to limit quantities, substitute products, or withdraw offers at its discretion without prior notice.

Usage Restrictions

  • Free and discounted products are for personal use only and may not be resold, transferred, or used for commercial purposes without prior approval.
  • Misuse of benefits may result in termination from the program.

Non-Refundable Fees

  • Program fees, if applicable, are non-refundable, even if free or discounted product offers are not redeemed.

Warranty Disclaimer

  • Free products are provided "as-is" without any warranty unless explicitly stated.
  • Discounted products may carry standard manufacturer warranties where applicable.

Program Modifications

  • Fimitech reserves the right to modify, suspend, or discontinue the program or its benefits at any time.
  • Any changes will be communicated via email or through Fimitech’s official website.

Exclusions and Limitations

  • Certain products may be excluded from offers at Fimitech’s discretion.
  • Discounts cannot be combined with other promotions unless explicitly stated.

User Responsibility

  • Users must ensure that their account and payment information is accurate and up to date.
  • By redeeming offers, users agree to abide by Fimitech’s policies and guidelines.

Dispute Resolution

  • Disputes arising from this program will be resolved in accordance with Fimitech’s standard terms of service.

Contact Information

For questions regarding the program or its terms, contact our support team at Support@fimitech.com.

By participating in this program and redeeming offers, you confirm that you have read, understood, and agreed to the terms outlined in this disclaimer.

"Partners and enterprise affiliates, please refer to customer services for business planning assistance. Call us or send us an email for more details
© 2016 FIMITECH